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Delivery truck

Upper Room Delivery Information

Our delivery services include advance inspection at our warehouse and delivery by our professional delivery teams who will set your furniture in place and remove all packaging materials.

Schedule a Delivery

Ready To Schedule? Simply Call Us!

(613) 721-5873 x0

Scheduling Hours

  • Monday - Friday: 9:00 a.m. to 9:00 p.m.
  • Saturday: 10:00 a.m. to 6:00 p.m.
  • Sunday: 11:00 a.m. to 5:00 p.m.

Once your appointment date is scheduled with our dispatch team, the date is verified however the time frame will not be set until the day before your delivery. The day before delivery, you will receive an automated phone call; follow the prompts to confirm your appointment day. Please note that someone 18 years or older must be home and approved to accept delivery.

Preparing Your Space

Please have your home ready for the delivery. Remove any obstructions from the delivery path and the room or area where your purchase will be placed. In the winter months, please ensure both the driveway and walkways have been cleared.

We cannot deliver accessory items such as pictures, lamps and mirrors. Our trucks are not equipped to ensure damage-free delivery of these items. We cannot install electronic products or mount product on the walls (for example, mirrors).

Customer Care

We hope that you have a great experience with Upper Room but should you need further assistance, we have a dedicated customer care representative available to help.